Support

DCS Global is a company that values providing exceptional support to its clients. Our approach to support is based on our core principles of value, partnership, innovation, and excellence. We believe in providing value to our clients by offering them cost - effective and efficient solutions to their collaboration and AV support needs. We understand that every client is unique, and we strive to develop a partnership with each of them to ensure that we are meeting their specific needs.

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Explore Our
DCS Global
Video Conferencing
Tool Kit

  Do you have a quick question?
Are you looking to understand more about a product feature?
Our library of support information gives our customers the tools to help.
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Setting the Stage for Dynamic Collaboration and Video Conferencing Perfection

Our commitment to being dynamic in our approach and perfect in our results is reinforced by our commitment to providing world-class support. Our Service Level Agreement (SLA) details these commitments.

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Manufacturers that Offer the Same Support We Do

Each of our carefully selected manufacturer partners has a robust support system to further ensure our customers success. Our role at DCS Global and Perfect Video Conferencing is to be both your primary point of contact and your liaison with the manufacturers. You may choose support directly with us or go direct to the manufacturer. We will help you choose the right customized plans for your needs.

A man with a headset sits at a desk in front of a computer, gesturing with his hands as if engaging in a video call or discussion. A bottle of beverage is on the desk next to the keyboard. He is dressed in a blue shirt and tie.

Our DCS Global Collaboration, Solution and Conferencing Promise

Whether it is answering a question or resolving an issue, we believe our customers should expect professional support. Our team of experts is there to provide it. Our team is dedicated to an easy, seamless approach that supports your success.

Contact Us To Get A Free Consultation & Estimate

Or Fill Out our Contact Form

Direct Contact

Email: info@dcs.global

Phone: 877.201.7914 

DCS Global Headquarters

2435 N. Central Expressway
Suite 1200
Richardson, TX 75080
United States

DCS Global Operations Center in Woodinville

15300 Redmond-Woodinville Rd
Suite C1/04
Woodinville, WA 98072
United States

DCS Global Pacific Northwest

22722 29th Drive SE
Suite 100
Bothell, WA 98021
United States

DCS California Office

4065 Watts St,
2nd Floor
Emeryville, CA 94608 
United States

DCS Global Canada

38016 Cleveland Avenue
p1159
Squamish, BC V8B 0A8
Canada