Ensuring Success: The Importance of Proper Installation for Outdoor Kiosks
Written By: Jeff Goldstein
In the realm of outdoor kiosks, the adage “proper preparation prevents poor performance” couldn’t be more fitting. As Vice President of Sales for DCS Global, I’ve witnessed firsthand how the success of a kiosk project hinges significantly on its installation. Today, I want to delve into why a meticulous and professional installation process is not just beneficial but crucial for the long-term prosperity of such endeavors.
The Foundation of Reliability
Imagine this scenario: a beautifully designed outdoor kiosk, strategically placed to attract foot traffic and enhance customer engagement. However, due to a rushed or improper installation, the kiosk experiences frequent downtime. Customers are left frustrated, transactions are lost, and the reputation of the business suffers. This scenario underscores the importance of reliability in outdoor installations.
A professional installation team ensures that all components of the kiosk are not only connected but thoroughly tested onsite. This includes power sources, network connections, and any specialized equipment required for optimal functionality. By investing the time and resources upfront to verify these critical elements, businesses mitigate the risk of operational disruptions down the line.
Cost vs. ROI
Some may argue that cutting corners during installation saves time and money. However, the true cost of a subpar installation often reveals itself over time through maintenance calls, repairs, and potential replacements. On the contrary, a well-executed installation may involve higher initial costs but promises a significantly higher return on investment (ROI).
Outdoor kiosks are designed to provide convenience, accessibility, and efficiency. Whether they’re dispensing tickets, facilitating payments, or offering information, their seamless operation directly impacts user satisfaction and, consequently, business revenue. A reliable installation lays the groundwork for consistent performance, translating into enhanced customer experiences and increased usage—a clear pathway to achieving ROI.
A professional installation team ensures that all components of the kiosk are not only connected but thoroughly tested onsite.
Beyond Installation: Ongoing Support
At DCS Global, our commitment extends beyond the installation phase. We recognize that ongoing support is essential to maintaining peak performance and maximizing the lifespan of outdoor kiosks. This includes proactive maintenance schedules, responsive troubleshooting, and updates to accommodate evolving technological needs.
Conclusion
In conclusion, the success of an outdoor kiosk project hinges on the meticulousness of its installation. By entrusting the process to skilled professionals who prioritize thoroughness and quality, businesses set themselves up for sustained success and profitability. While the upfront
investment may seem daunting, the long-term benefits—enhanced reliability, improved customer satisfaction, and superior ROI—undoubtedly justify the initial costs.
As you embark on your journey with outdoor kiosks, remember: a robust installation isn’t just a step in the process; it’s the foundation upon which success is built. Choose wisely, invest thoughtfully, and reap the rewards of a well-executed strategy.
Jeff Goldstein
Vice President of Global Sales
An accomplished and results oriented sales professional with over 18 years of experience in consultative sales. Demonstrates ability to develop business, build relationships with various hierarchies within an organization, plan and execute strategy with clients in various industries. Recognized to be an effective communicator, trainer, manager, and negotiator with sound business judgment and financial acumen. Proven record of accomplishment in achieving sales, marketing and corporate goals with minimal supervision.
